T-Mobile phones Cancel a line of service

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T-Mobile.com Cancel a line of service

T-Mobile is constantly pushing the boundaries to exceed customer expectations at every opportunity. If there is anything we can do to make your experience even better, we are here to help!

If you still decide to close your account or you need help with an issue, just give us a call and we can help you out.

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Call Customer Service

  • Service available 24/7
    TTY available 3am to 10pm PT
    Automated Care available 24/7
    Prepaid agents from 4am to 11pm PT
  • Calling from a T-Mobile phone?
    Call 611
  • Calling from another line?
    Call 1-877-746-0909
  • Pay in Advance (prepaid) account?
    To activate, call 1-877-778-2107
    To manage, call 1-877-778-2106
    To refill, call 1-877-720-5195
  • Calling while Internationally Roaming?
    Call +1-505-998-3793

    All calls made to this number from a T-Mobile handset are free from roaming, airtime, or long distance charges. Calls made to this number from landlines and non-T-Mobile phones will incur international long distance charges as well as any other additional charges that may apply.

  • TTY for hearing and speech impaired
    Call 1-877-296-1018
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