Refunds and Exchanges at Your Local Lowe’s Store
For in-store, contact center and Lowes.com purchases, no receipt is required in most instances to make a return if you provide the MyLowe’s card or the credit card tendered on the original purchase.
If you made your purchase in store and paid with cash or check, no receipt is required if you provided a phone number at time of checkout.
For all other returns, please bring a receipt or invoice with you to ensure a quick and hassle-free return.
To find your nearest Lowe’s store, use our store locator, or call our automated line at 1-800-445-6937.