How to delete your zalando account

You can delete your account with us at any time. Please note: if you choose to delete your account, you will no longer have access to information about orders that have already been paid-for or processed. In addition, you will lose any details that were stored in your account and these cannot be restored after deletion. If you wish to cancel your account, please contact us and let us know why you’ve chosen to do so, so that we can improve our service.

Customer Care

Do you have any questions about your order or about our website? Please do not hesitate to contact our Customer Care team (http://www.zalando.co.uk/contact )

Free Customer Care helpline:Phone: 0800 240 10 20

Frontdesk:Phone: +49 (0)30 2000 88 400

Here you can find the right contact person for all of your questions or queries, about our company, our assortment, your order or our online shop.

If you have any questions about our company please contact the Corporate Communications department.

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Press Office:Phone: +49 (0)30 2096 81 484
Mail: presse@zalando.de
Twitter: zalando_press

Boris Radke – Head of Corporate Communications
Mail: boris.radke@zalando.de
Twitter: @borisontherun

Kristin Dolgner – Spokesperson International
Mail: kristin.dolgner@zalando.de
Twitter: @kDolgner

If you have questions about our campaigns please contact our Fashion PR department.

Fashion PR:

Phone: +49 (0)30 2000 88-585
Mail: press@zalando.com
Twitter: @zalando

Jolanda Smit, International PR Lead
Mail: jolanda.smit@zalando.de
Twitter: @JolandaSmit

 

Ahmet Erdem

Ahmet Erdem

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