How to delete a Loveaholics.com account,contact Complaint

You may cancel your subscription and membership (free and paid) by visiting the “My Account” section of the site that you are a member of, and following the relevant link to Remove Your Account.

Alternatively, you may cancel your registration or subscription at any time by giving us notice of your wish to cancel by telephone or email:

tel: 00 800448825830
email: support@loveaholics.com
When emailing us you must include your profile information (screenname and email address) in order that we can verify that you are in fact the account holder authorised to amend the account.

Our postal address is:
P.O. Box 146, Trident Chambers, Road Town, Tortola, British Virgin Islands

Please be aware that any notice of intention to cancel shall take effect upon receipt by us. It is a breach of these terms and conditions to provide your account details to any other person or third party company. Therefore, only cancellations requested by you as a genuine user of the Services will be effective. A cancellation initiated by any other party or entity, will not be considered a valid cancellation and you will continue to be charged.

love14 DAY CANCELLATION RIGHT (FOR UK RESIDENTS)

Under the United Kingdom Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, if you are resident within UK, you can cancel the agreement created through your acceptance of these terms of use within 14 days after the confirmation of your subscription to any Services and you will receive a pro-rated refund based on the usage you have made of the Service.

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By creating a Full Membership or upgrading a Guest or Free Membership, you expressly agree to us providing the Services to you immediately upon payment by you. Any use of the service thereafter by you would limit the amount you will be entitled to later receive should you cancel within 14 days.

For avoidance of doubt, Use of the Services in respect of this cancellation right means sending any communication to another user, actively conducting searches of user profiles, viewing photos of other members, or making changes to your profile including your photographs and other publicly visible profile information, or updating or amending any account settings or preferences (unless such settings e.g. email address were inputted incorrectly at sign up and you are seeking to simply amend these entries to be more accurate records).

You can contact us through your Account, by email or by telephone to cancel on the basis of this statutory right. You may also complete this Cancellation Form (which is a standard form contained within the Regulations), which can be downloaded here.

OUR CUSTOMER COMPLAINT

If you have any queries about these terms of use, the Services or if you wish to make a complaint then please contact us as follows:

tel: 00 800448825830
email: support@loveaholics.com
When emailing us you must include your profile information (screenname and email address) in order that we can verify that you are in fact the account holder authorised to amend the account.

Our postal address is:
P.O. Box 146, Trident Chambers, Road Town, Tortola, British Virgin Islands

Ahmet Erdem

Ahmet Erdem

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