How to cancel GoPhone service
Remove Auto Refill
Log in to your account to remove Auto Refill if it’s enabled. For instructions, review the steps within Managing GoPhone Auto Refill.
Subscriptions to third party services won’t automatically be cancelled – you’ll need to cancel them separately. See Manage GoPhone mobile purchase and subscriptions.
We’re sure to have a plan that’ll fit your needs. Or, you may be interested in trying ourpostpay service, where:
- You’ll be able to keep your existing number.
- Any remaining GoPhone balance will be posted as a credit to your new account.
- You can get a new smartphone with our AT&T Next® or AT&T Next Every YearSMinstallment agreement options.