How do I turn off automatic renewal or cancel my ourtime.com account?

To prevent interruption in communication with other members, all memberships paid by credit card automatically renew until cancelled. This also protects you from future price increases, and service fees on new purchases.

When you cancel, your account will remain active with full member benefits until your current subscription expires. Follow these steps to cancel your account at any time:

  1. Click your Username (Settings) in the upper-right corner.
  2. Click My Account from the drop-down menu.
  3. Locate Account Status, and then click the View Account Status link.
  4. Click the More Account Status Changes link.
  5. Click Remove Automatic Renewal.
    Upon downgrading your account, your credit card will no longer be charged for future membership.

Need more help? If you’re choosing to cancel for any reason other than having met someone, let us help. Here are some answers to our most common questions:

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31 Comments

  1. Please turn off the automatic renewal on my account. I know that I requested to cancel my account, but I only want to turn off the automatic renewal on my account ASAP!

  2. Please remove my automatic renewal for my OurTime account, ending it on the last day of membership.

    Thank you so very much!

  3. Please remove my automatic renewal for my OurTime account, ending it on the last day of membership (I am not certain the date, but it is later this month). Do not renew membership.

    Thank you so very much!
    Today is Tuesday, October 11, 2016 @5:06 CT

  4. This is the second time I have requested no more money coming out of my account. I never joined with automatic renewal. Do not renew my account.

  5. PLEASE NOTE YOU’RE KEEPING ME ON OURTIME AGAINST MY WILL NOW. CAN YOU PLEASE ALLOW ME TO SIGN OUT. I HAVE THIS IS OVER TWO WEEKS YOU’VE IGNORED MY REQUEST AND THEREBY INDIRECTLY STILL KEEPING ON. THIS IS NO LONGER ACCEPTABLE.
    ADDITIONALLY I STRONGLY OBJECT YOU TAKING ANYMORE MONEY FROM ACCOUNT. AGAIN I AM STRONGLY AGAINST IT.

    CAN YOU SIGN ME OUT, DELETE MY PHOTO PLEASE IMMEDIATELY

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