How do I cancel my subscription?

You can cancel your subscription at any time. Just log in to your account, click the ‘Account’ tab, click ‘Membership’ and then click ‘Cancel your membership’.

Contact us

Please call our Customer Care team at any time on freephone:

0800 033 4051

Or email us:

Ahmet Erdem

Ahmet Erdem

Hi.Many companies use dark pattern techniques to make it difficult to find how to delete your account. aims to be a directory of urls to enable you to easily delete your account from web services.


  1. my 7 day trial I paid for still had 3 hour’s left on it when I was told that I could not view any messages that I had in my inbox I want the three hour’s that you owe to me….I have tried to find a number that I could call to talk to someone about this but you have removed all numbers to your rip-off web-site….I have told my bank not to pay for my membership renew until I get the remainder of the time that you owe to me!!!!

  2. youve taken money out of my account when i have canceled it.i only wonted the 3 day trial but you have charged me for a month..i wont to be removed and reimbursed.

    1. how do you get of this RSVP site payment scheme totally waste of money bank will be informed of this garbage i did cancel my membership but you continue to take money for nothing l

  3. Ur Phone Number dosent Work, to contact ur Company ? Without password how do u cancell subscriptions? Whst dating sites take payments using the name venntro media ?

  4. I have canceled my subscription in September and payments were taken out off my credit card for $ 61.74 and $ 51.44 on the 05 Sept 2016
    It would be nice if my request
    Was honoured and my payment refunded
    Further more I think your site is just a scam

  5. You guys are a scam, unfornatuely this does not work in Australia.
    You guys deducted $ 247.17 and $49.41 on the 23/12/2016 and now state that I am not a full member>
    So where did the money go? A phantom member?
    I need some answers soon and now or I am going to Australian Consumer Affairs.
    Most of the females I met on this web site had the same sad story to tell.

  6. How do i get a reimbursment for a service that i unsbscribed to. These people are very hard to make any contact with when a reimbursment is involved

  7. These are scammers who continue to take money but are uncontactable…how the hell do I stop them taking my money off me?…

  8. For the second year running you have taken money out of my account illegaly. After the money was taken out last year I was told that the company didn’t provide a service in my country so why take the money out in the first place. To me that is fraud.

  9. Upgraded for 1 month special for R15 next month they debit R550 out my account with out my consent. most of the profiles are fake too a waist of money there are much better website on the internet.

  10. They are obviously a scam. If they were doing this sort of thing in the real world they would be justifiably locked up. Or better still, stood against a wall.

    I am 65 yrs old and the last thing I want is a subscription to a dating site.

    If you a reading this (which I doubt. Scumbags like you probably can’t read) cancel my account and refund the $150 which you stole.

  11. Keep taking money out such a waste I’m on a pension and can’t stop them even cancelled my card and it still coming out

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