How do I delete my account?

If you no longer wish to have an account with us, you can send an email to our customer care team who can then delete your account for you.

If you think you may need your account again in the future, we recommend deactivating your advertisement or profile when you are no longer looking for a flatmate or room.

To deactivate your room advertisement:

▪ Select ‘Share Listing’ from the Share account menu.

▪ Select ‘Deactivate’.

Please generate and paste your ad code here. If left empty, the ad location will be highlighted on your blog pages with a reminder to enter your code.

To deactivate your flatmate profile:

▪ Select ‘Share Profile’ from the Share account menu.

▪ Scroll down to the bottom of the page to ‘Seeking Preferences’.

▪ Turn the toggle to off so that it appears grey instead of red.

If you need to relist, simply edit your already saved listing and change the status to active.

Contact Customer Care
If you can’t find the answers to what you’re looking for, please contact our Customer Care team.
1300 134 174 (8.00am – 7.00pm ESDST)

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Ahmet Erdem

Ahmet Erdem

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