How do I cancel an order?How do I cancel my Waitrose order?
You may cancel any grocery order that has not passed its cut-off point – this is 11.45am on the day before your delivery/collection is due.
Sign into your account on waitrose.com
1. Click on My Orders in the top menu, and then click on the Cancel Order button by the order you wish to cancel, then Yes to confirm. Your order will now be cancelled.
All our WaitroseEntertaining products are freshly made-to-order to ensure the quality you know and expect from us, but this means we do require some notice and therefore these orders can only be cancelled up to the individual notice period. Orders cannot be cancelled if too little notice has been given.
The minimum number of days notice we require is shown by each item and varies depending on the type of product.
You will receive an email confirmation when you have completed any changes.