How do I cancel my pair.com account?
To cancel your entire account and all services, please contact us. Be sure to include as many identifying details as possible. If you only wish to cancel one or more domain names an account that should remain active, please use the Account Control Center.
Please note that if you simply transfer a domain name elsewhere, we do not normally receive notification of this. Moreover, any notification that we might receive is not considered sufficient indication that a domain name and/or account should be removed from our service. We simply require clear confirmation from the customer indicating exactly which services should be discontinued and when.
Note that discontinued accounts cannot have their files recovered. Please be careful to have your files copied and domain name(s) transferred before requesting cancellation of services.
- Technical support and configuration inquiries: firstname.lastname@example.org
- Urgent customer services (network or server outages only): email@example.com
pair Networks, Inc.
2403 Sidney Street
Pittsburgh, PA 15203-2168
+1.877 PAIR-NET (+1.877 724-7638 Toll Free — US and Canada)
+1.412 381-7247 (Global)
option 1 — Sales / New Accounts 8am-6pm M-F (EST)
option 2 — Technical Support (24/7 daily access)
option 3 — Make a Payment / Contact Billing (24/7 daily access)