How do I cancel my lavalife.com account?
Subscriptions may be cancelled at any time prior to the end of any 30-day period, 90-day period or 180-day period as the case may be, by selecting your reason for cancellation and clicking on the “submit” button within the preferences tab on the account page.
Cancellation will be effective as of the next billing date as long as notice is given at least 24 hours prior to the end of the applicable 30, 90, or 180-day period. If your usage of the Service is terminated because of a breach of this Agreement or if it is terminated for any reason, any unused Subscription time is automatically and immediately forfeited. THE PURCHASE OF A SUBSCRIPTION IS NON-REFUNDABLE.
Once purchased the Subscription has no monetary value and only entitles you to use of paid features on the Service for the Subscription Period based on your selected subscription package for a period of 30 days, 90 days or 180 days as the case may be. In addition to paying the published price, the purchaser is responsible for paying all applicable taxes in connection with the purchase of the Subscription.
We reserve the right to change our pricing policy at any time at our sole discretion. We also reserve the right to change the method of payment which is acceptable to us, at our sole discretion. You agree to pay or have paid all fees and charges incurred in connection with your membership with the Service (including any applicable taxes) at the rates in effect when the charges were incurred.
ALL FEES AND CHARGES ARE NON-REFUNDABLE. You also are responsible for any fees or charges incurred to access the Service through an Internet access provider or other third party service, including but not limited to telephone charges. YOU, AND NOT WE, ARE RESPONSIBLE FOR PAYING ANY AMOUNTS BILLED TO YOUR CREDIT CARD BY A THIRD PARTY, WHICH WERE NOT AUTHORIZED BY YOU.
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Etobicoke, Ontario, M8Z 5E3
Fax: (416) 263-8338
Toll Free: 1-888-265-1633