How do I cancel my Dunelm order?

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Dunelm, the UK’s leading home furnishing retailers. Shop for bedding, curtains, furniture, beds and mattresses today at Dunelm

How do I cancel my Dunelm order?

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, if you buy goods from us online or by phone, you may cancel your order and obtain a full refund if you request one within 14 days of receipt of the goods (or if your order contains a number of items that are delivered separately, from receipt of the last item). With the exception of custom made items, this cancellation right does not apply to the products listed as exclusions in our returns policy unless they are faulty.

If you wish to cancel your order and return your item(s) please contact us.

Customer Service

0345 165 6565 anytime between 8am – 7pm Monday to Friday or 9am – 5pm Saturday to Sunday

Our Registered Office

Dunelm (Soft Furnishings) Ltd,
Watermead Business Park, Syston, Leicestershire LE7 1AD
(Sat Nav ref: LE7 1PF)

VAT no: GB818 2-840 21
Registration no: 2129238

Customer Service Address

Dunelm Direct,
Green Street, Radcliffe, Manchester M26 3ED

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