How do I cancel Alexandalexa.com order?

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How do I cancel Alexandalexa.com order?

CANCELLING YOUR ORDER

You have the right under the Consumer Protection (Distance Selling) Regulations 2000 to cancel your order at any time before delivery of the items(s) or within 7 working days of receipt of the item(s) by following our returns process. You will be refunded the full postage charge of your item(s) where the entire order is returned.

HOW TO CANCEL YOUR ORDER

Please notify our Customer service Team in writing by email customerservice@alexandalexa.com. Upon receipt of your email, a confirmation email will be sent to you. In the instance where your order has already been delivered to you, please complete the Refund & Exchange form included with your order . Please note that AlexandAlexa.com reserve the right to refuse unidentified order returns.

Contact customer service
Email: customerservice@alexandalexa.com
Phone: (UK) 0203 695 7833 (International) +1 201 731 2280

 

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