How do I apply for Virgin Atlantic Airways ticket refund?

If you have an e-ticket, please complete the online refund form, to cancel your booking and request a refund.
If you purchased your ticket from a travel agent, you should contact your agent and apply for your refund through them.

If you have a paper ticket, please cancel your booking and provide us with a brief explanation of your refund request and return your unused paper ticket(s) to the address below:

Virgin Atlantic Airways,
Refunds Department,
PO Box 1243,
RH10 0HW,
United Kingdom

virginairEmail: (US only)

We also have a number of  ‘Refund’ related FAQ’s, which may help to answer any queries you have. Explore our refund focused FAQ’s.

Ahmet Erdem

Ahmet Erdem

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