How do I add money to my Virgin Mobile account?

From your device:

  • Tap on the Custom Icon from your device homescreen
  • Tap on the Payment Options tile from the Virgin Mobile Custom homescreen
  • Enter in your Virgin Mobile Custom password, and tap “OK”
  • Swipe right to the Top-Up tab
  • Choose to Add Money with a Credit/Debit card or Add Money with a Top-Up card.

With a Credit/Debit Card

  • Enter the amount you would like to Top-Up, and tap Add Money Now
  • Either select a card you have on file from the drop down, or click the drop down to add a new card.
  • Once you have selected or added the card you want to use, tap Confirm

With a Top-Up Card                                

  • Enter the Top-Up PIN Number located on the back of your Top-Up card, and tap Add Money Now

virginmlogo From the web:

  • Log into your Custom Web My Account by going to https://custom.virginmobileusa.com
  • Click on Account in the top menu bar
  • Click on Payment Options in the side menu bar
  • Choose to Add Money with a Credit/Debit card or Add Money with a Top-Up card.

With a Credit/Debit Card

  • Enter the amount you would like to Top-Up, and click the Next button
  • Either select a card you have on file by clicking on the radio button or click the link to add a new card.
  • Once you have selected or added the card you want to use, click on the Place Order button

With a Top-Up Card                                

  • Enter the Top-Up PIN Number located on the back of your Top-Up card, and click the Top-Up Now button
Ahmet Erdem

Ahmet Erdem

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