Gapcanada.ca Returns by Mail
Mail your item(s) using the pre-paid Canada Post shipping label included in your package.
When using another shipping method, additional charges will apply. Please be sure to send to the following address:
Gap Inc Direct
4567 Dixie Road
Mississauga, On M0R 8E0
Follow the below instructions to package your return and mail it back to us:
- Detach the top customer portion of the invoice for your records.
- Circle the item(s) that you’re returning and note the quantity and reason(s) for return on your invoice.
- Pack and seal your return securely, in the original package if possible, and include the completed invoice.
- Affix your Canada Post return shipping label to the packaging or address the package to the address noted above. Make sure no other tracking labels are shown.
- If using the shipping label provided, take the package to your nearest Canada Post outlet or drop your package in a Canada Post mail box.