Returns by Mail

Mail your item(s) using the pre-paid Canada Post shipping label included in your package.

When using another shipping method, additional charges will apply. Please be sure to send to the following address:

Gap Inc Direct
Gateway Cr
4567 Dixie Road
Mississauga, On M0R 8E0

Follow the below instructions to package your return and mail it back to us:

  1. Detach the top customer portion of the invoice for your records.
  2. Circle the item(s) that you’re returning and note the quantity and reason(s) for return on your invoice.
  3. Pack and seal your return securely, in the original package if possible, and include the completed invoice.
  4. Affix your Canada Post return shipping label to the packaging or address the package to the address noted above. Make sure no other tracking labels are shown.
  5. If using the shipping label provided, take the package to your nearest Canada Post outlet or drop your package in a Canada Post mail box.
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Ahmet Erdem

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