Exchange or Return for a Refund

The products can be returned within 30 days after received. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

– The product is in its original packaging
– The product isn’t used or damaged
Products that do not meet these criteria will not be considered for return.

To return the products, please contact us:
– By email:

Please contact with our customer service team before you return the product. And please send the product along with the product list which includes the product ID. A tracking NO. of the returning parcel is required, we will deal with the product exchange or refund after we get your returning parcel.

Our returning address is as followed:
Receiver: OrderPlus Processing Center
3rd Floor, NO. 68 YDL Warehouse,
Xiang Xi Da Dao,Xia Mao, Baiyun District
Guangzhou, GD
P.R China 510440
Tel: +86-020-86655266
(This number is only for receiving returning packages, not for solving order problems. If you have any problem about the order, please check Contact Us.)

Ahmet Erdem

Ahmet Erdem

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