Please note: certain fares may have different periods of validity, in which case the specific rules associated with the fare will take precedence.
For all other travel, a ticket is valid for one year from the original date of issuance and travel must commence within this validity period. Once travel has commenced, then all travel must be completed within one year from the date on which travel commenced. If a ticket is exchanged or reissued:
a) A wholly unused ticket must be exchanged within the original validity period of one year and will be given a new ticket issue date based on the date of exchange.
b) If travel has commenced, then the ticket must be reissued and all travel completed within one year from the date on which travel commenced.