Deleting Membership from the donnaplay.com

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Deleting Membership from the donnaplay.com

If our service didn’t meet your standards and you’d like to cancel your membership, we’re more than happy to process a refund! Simply contact our Customer Service team, and they will finalize the cancellation.

Cancel your account free of charge. Contact our support team by phone at: 1-888-983-0264, 24 hours a day, seven days a week or email us at: support@donnaplay.com.

More details can be found here.

 

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  1. Anne Collins on

    I have realised that you have been charging me on my Visa for Donna Play membership. I did not sign up for this and would like an immediate refund. Also a cancellation of my so called “membership”. The visa card being charged is also in my husbands name! Godfrey Collins.

    Anne Collins.

    • patricia diaz diaz on

      Por segunda vez pido que no me cobren una cuenta a la que yo no accedí, y me sigue cobrando, yo accedi por el tiempo gratis solamente , necesito que dejen de cobrar y me devuelvan lo pagado extra o es una estafa?
      patypeque@gmail.com

      • Sithabile Nombika on

        i dnt bliv this there have been 2 deductions on my credit card nd i do not even know this donnaplay thing. i would greatly appreciate if the alleged membership is terminated with immidiate effect. i would also like a refund of my money.

    • I noticed your charged $30.96 on my account that I didn’t sign up for please give me a full refund. And delete/cancel my account.

  2. Yo como todos los demás no quiero la supuesta membresía.
    Ya que no la pedí mucho menos solicite al igual que la mayoría de casos te ofrecen un par de días de prueba y parece que ellos toman la decisión por los demás no parecería tan raro algunos casos pero ya veo que somos muchos y me gustaría me ayudarán a cancelar la cuenta .
    Y si bien es posible el reembolso del cargo hecho por Donnaplay

  3. i hope you”ll give preferential of my request….waiting for confirmation of my request for the cancellation of my membership for donnaplay. For your favorable consideation.

  4. tim granada on

    I cancelled my account the same day I signed into donnaplay and my account was still charged two dollars. I am notifying my credit card company about this, I hope you take care of this as I have you listed for future book and game info.

  5. le suivant: I would like to cancel my subscription to donnaplay as soon as possible. Your website was promoting a free service and i\’ve just noticed that without a rapid cancellation, I would have to pay. Would you please cancel my subscription? Thank you, Have a nice day.

    • Philippe VANMECHELEN on

      I am not aware at all how i became so-called “member” during a trip in November 2014 in France. Since them DONNAPLAY collects each month 42,50 Euro’s from my VISA account
      without any contract ! ! ! I recently discovered this abuse and want my money back.

  6. JUAN CARLOS on

    Please cancel my account that I never requested in the first place !!! I did not order this ,cancel this account and refund money at once

  7. Please cancel my subscription immediately. I did not even realize that I has signed up for this account until now. I want it cancelled immediately. Thank you

    Guy Cooksey

  8. I signed up for free 5 day trial and you go and take my money for a premium membership I did not want. I just had to pay to CANCEL!! WTF I want a refund!! Daylight robbery!

  9. Elizabeth Martinez on

    Por segunda vez no quiero que me sigan retirando dinero de mi cuenta de cheques para una cuenta que yo no he autorizado esto es una estafa un fraude que quiero que detengan por favor cancelen esa membresía no la quiero no me interesa

  10. Jan Serfontein on

    there was money deducted from my bank account but no purchase was made or authorized by me. I would like to have the money returned.

  11. Justin Shemmings on

    Delete my details now and stop taking money from my account,I did not agree to this.delete imediatley.STOP

  12. pls cancel or delete my account, or anything that have to pay in the donnaplay.com. and i hope that can refund the money if that is possible. thank you.

  13. PLEASE CANCEL THIS AS I DID NOT SIGN FOR MEMBERSHIP AND REFUND MY MONEY AT ONCE HOW DARE YOU TAKE MONEY FROM MY ACCOUNT CANCEL NOW

  14. I have reported your company and you are down for investigation. Donnaplay seem to be a scam and by reading all the others who have entered your website and you have asked them for account details and seem to be so cunning with you companys website wording saying watch for free your account will not be charged but go ahead and charge I will get down to the point and have my money refunded. If not from you my bank company will find out and report you immediately DONNAPLAY….Your scam is noted.

  15. Reuben Silvio on

    Please cancel my subscription .. i never authorized premium member.. dont want refund, just want my account cancelled ..

    Reuben Silvio

  16. Signed up but didn’t even finish. It said it was free until my parents have been gettin charged $30. I don’t even watch it or ever clicked on anything signing a membership. Cancel my subscription now please.

  17. Susanne Tvilsted on

    jeg har aldrig bedt om medlemskab og ønsker heller ikke noget og vil gerne have mine penge retur

  18. caroline abela on

    Please cancel my account immediately. I never signed for this membership, and i even dont know whats its all about. Send me all refund in FULL…..

  19. Donna Ruocco on

    You basically lied. Said FREE. You would not charge. I want my account cancelled immediately. I notified my credit card company of your scam. They are aware

  20. I want my account i didn’t even know I had, CLOSED. I try to Find a contact number to tell you to your ear, but even that is hard to find. Surely someone from your team can see all these messages from people saying that they no longer want to be a customer of your service. I’ve never used this service and don’t think I ever will so, PLEASE CANCEL MY ACCOUNT

  21. Please delete my account immediately. This is a warning to u, you have been charging me for months now, I never subscribed to Donnaplay.

  22. Cancel my account/membership that I didn’t sign up for immediately! I have been charged a lot of money for something I didn’t even agree to! Cancel it now and give me a FULL refund!

  23. YoungJu Yoon on

    I have realised that you have been charging me on my Visa for Donna Play membership. I did not sign up for this and would like an immediate refund. Also a cancellation of my so called “membership”.
    My name is YoungJu Yoon

  24. I have realised that you have been charging me on my visa for purchases made, although I have not even signed up for this and would like an immediate refund. I have taken this up with my bank as well for fraud that has been made.

  25. Anja Svendsen on

    I can read that i´m not the only one to be charged for something I do not even know what is…. I will say the same as I wrote in my email too you: Delete my membership and I´m looking forward to see my money back on my account!

    Are there any positiv “history” – do you know any one, who got a refund?????.

  26. No sé ni quién es esta gente, menos aún he hecho ninguna suscripción. El problema es que no hay forma de solucionarlo

  27. pls cancel or delete my account, or anything that have to pay in the donnaplay.com. and i hope that can refund the money if that is possible. thank you.

  28. Patricia Ribeiro on

    I have realised that you have been charging me on my Visa for Donna Play membership. I did not sign up for this and would like an immediate refund. Also a cancellation of my so called “membership”.Patricia Ribeiro

  29. I have realised that you have been charging me on my Visa for Donna Play membership. I did not sign up for this and would like an immediate refund. Also a cancellation of my so called “membership”. The visa card being charged is in the name of Ma Kin Yin Barry.

    Please cancel my membership immediately, by the way, I also notifying my credit card company about this.

    Thx so much.

  30. Scott Cooze on

    Please cancel my account I didn’t sign up for this I have contacted my credit card company have requested that they stop payment

  31. Partha Mukherjee on

    Please Cancel my membership with immediate effect. Please do not deduct/charge any amount without my notice.

  32. Delete my account it said it was free and I was charged and the site does not even work I am furious that you stole my money out of my account

  33. Mahfouz Ag Adnane on

    Estão cobrando uma adesão que não fiz, esto é um absurdo! Excluam meu nome de sua lista e devolvam meu dinheiro.

  34. Delet your account go to støtte Premium-medlemskab.and delet your acount but i still need my money Cancellation Confirmation
    This message is to inform you that your membership with donnaplay has been cancelled effective immediately. You will receive no further charges. where is my mony refund my money

  35. ESTAN GARCANDO A MUCHA GENTE LA CONCHA DE SU MADRE… GARCAS HDP!!! DELEN DE BAJA A LA GENTE MIERDAS… DONNAPLAY HIJOS DE RE MIL PUTAS, CAGADORES GENTE DE MIERDA. ESTAFADORES.

  36. Karen Bingham on

    Twenty four hours is enough time for moderation, I am strongly advising you to cancel my account and return my money. I will take other measures if I need to!!!

  37. A total of $30.96 has been charged to my card. I would like a full refund & for this account and/or membership to be cancelled.

  38. Linda Kristin Øye on

    I don”t know what this donnaplay is, never played any games, or whatever it is, but my bankaccount has been charged several times, please cancel this fake membership, cause I can”t do it myself when I don”t know what it is, and ain”t got no password.

  39. Berry Altaire Lazarraga on

    wtf you are robbing me of my money for three months now! I dont even use this shit for anything

  40. Bruno Orsero on

    Por favor les pido que no me cobren una cuenta a la que no me suscrbi y la cual me siguen cobrtando ..Yo accedi solamente por el tiempo gratis.Dejen de cobrarme y devuelvanme lo cobrado ilrgalmente a mi tarjeta de credito Visa.

    • A mí me ha ocurrido lo mismo tengo un cargo de 10,50 euros, del día 22 de agosto quiero darme de baja de algo a lo que yo no me h suscrito y si ha sido ha sido durante el tiempo gratis.
      Me podéis decir cómo habéis solucionado esto los demás afectados????

  41. Por favor los afectados que ya lo hayan solucionado que nos guíen a los que estamos en blanco y no sabemos de qué va esto

    Graciassss

  42. Por si a alguien le sirve de ayuda, ya que hay muchos comentarios describiendo el problema, pero ninguno indicando como se ha solucionado, os indico como lo he hecho yo.

    Yo no recuerdo haberme suscrito a esta página, pero es verdad que tampoco lo puedo asegurar, lo que sí sé que seguro sería de forma gratuita.
    He descubierto hoy que se me han cargado en el banco: 10,50 euros, solo venía marcado en el concepto el nombre de donnaplay.
    He buscado por internet y me ha costado mucho descubrir que era y de dónde venía, después de dar muchas vueltas, he encontrado la dirección donde perder darlo de baja.
    http://www.donnaplay.com/cancel.
    En el momento en el que te das de baja,te llega un correo indicando un número de referencia e indicando que ya está dado de baja y que no se cargará nada más.

    No obstante he escrito un correo a la dirección de correo electrónico en el que sí no tienes la contraseña de la suscripción te puedes dar de baja.
    Support@donnaplay.com
    En esta dirección he reiterado el deseo de darme de baja y he preguntado cuando se va a proceder a la devolución del importe cargado.

    Espero que os sirva de ayuda

  43. Kerub Querubin on

    Delete my account and a refund.
    I did not make this purchase.
    I have been getting charged from this DONNAPLAYCOM.

  44. Please cancel my membership I have no idea what this even is. MY account was just overdrawn again because of whatever this is. PLEASE delete my account and take all info off file.

  45. Porfa si alguien sabe como cancelar donnaplay. com…ni siquiera se lo q es…y tengo cargos desde mayo..el primero asi:
    DONNAPLAY. COM LEEDS seguido de varios ceros.
    los siguientes cargos traen otras numeraciones y son de 5,95e

  46. Please cancel my membership and stp deducting from my hdfc account. My card number must have been given to you by mistake.

  47. Pia-Stina Kork on

    I don”t know what this donnaplay is, never played any games, or whatever it is, but my bankaccount has been charged several times, please cancel this fake membership, cause I can”t do it myself when I don”t know what it is, and ain”t got no password.

  48. I just sign up for a free trial no one said anything about charging my card a dollar every day !!!
    please delete my so called free account and take all my info off at once .

  49. Please DELETE my account all i wanted was the FREE trial and it stated that i wasnt going to get charged anything and now that it has charged im NOT happy 1 little bit so remove me asap please

  50. James Shrestha on

    I have realise that donnaplay is charging my card. So I want to remove my subscription and every detail from this site of donnaplay.com. Please I want to remove my account with name James Shrestha and email way2sakriya@gmail.com from donnaplay as soon as possible.

  51. JOHAN CLOIN on

    I have realised that you have been charging me on my Visa for Donna Play membership. I did not sign up for this and would like an immediate refund. Also a cancellation of my so called “membership”. The visa card being charged is in the name of J.Cloin.

    Please cancel my membership immediately, by the way, I also notifying my credit card company about this.

    Thx so much

  52. SANDRA GUERRERO on

    pido que no me cobren una cuenta a la que yo no accedí, y me sigue cobrando, yo accedi por el tiempo gratis solamente , necesito que dejen de cobrar y me devuelvan lo pagado extra o es una estafa?

  53. quiero que me den de baja nunca quise suscribirme esto no es lo que decia, en la pag. por favor dar de baja ya que ni se para que se usa.
    gracias espero respuesta y solucion

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