Cancel your Xbox Live Gold subscription online
If you need to, you can cancel your Xbox Live Gold subscription. Here’s how:
- In a browser, go to My Account.
- If needed, sign in to the Microsoft account that’s associated with the Xbox Live Gold subscription you want to cancel.
- Select Services & subscriptions.
- In the Xbox Live section, under Renews on, select Cancel.
- When you receive the “Are you sure? You’ll lose access to your Xbox Live subscription onsubscription termination date, when we don’t automatically renew it” message, select Confirm cancellation.