Cancel your Xbox Live Gold subscription online

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Cancel your Xbox Live Gold subscription online

If you need to, you can cancel your Xbox Live Gold subscription. Here’s how:

  1. In a browser, go to My Account.
  2. If needed, sign in to the Microsoft account that’s associated with the Xbox Live Gold subscription you want to cancel.
  3. Select Services & subscriptions.
  4. In the Xbox Live section, under Renews on, select Cancel.
  5. When you receive the “Are you sure? You’ll lose access to your Xbox Live subscription onsubscription termination date, when we don’t automatically renew it” message, select Confirm cancellation.
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