Cancel a Spark Product or Service

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Cancel a Spark Product or Service

Use our Cancel My Spark Service Request Form to easily cancel or disconnect your Spark product or service. We will call you (within 24 – 48 hours) to finalise your request.

Note: An early disconnection fee may apply when canceling a product or service in contract (you will be advised of this before canceling).

Calling from outside New Zealand?

You can call us using NZ Direct. See our How Do I Call From Overseas page for details.

Once disconnected, can I get my old number back again?

As long as the number hasn’t been connected to another customer, you can keep your number using a service called Customerlink.

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